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How I Can Help

Consulting, contract work, and advisory services for organizations that need reliable infrastructure, expert networking, and open-source strategy.

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The Technology Health Check

Know what you have, what's at risk, and what to fix next. A fixed-scope assessment that gives you a clear, prioritized picture of your organization's technology — before committing to anything bigger.

Infrastructure

Servers, workstations, network, Wi-Fi, firewall, cloud services, and virtualization.

Security

Accounts, access, patching, endpoint protection, and exposure to common threats.

Resilience

Backups, restore testing, disaster recovery, and what happens when hardware fails.

Digital

Website, hosting, DNS, SSL/TLS, domain ownership, and email configuration.

Documentation

Network diagrams, asset inventory, vendor list, and who owns what credentials.

The Deliverable

A plain-language report — what's healthy, what needs attention, what's urgent — plus a prioritized roadmap with next steps.

What I Offer

Three Ways I Help

Tailored engagements for businesses, nonprofits, and technology teams that need infrastructure expertise without the overhead of a full-time hire.

Infrastructure

Build and manage reliable technology foundations — from bare metal to virtualized environments, and the network that connects them.

  • Infrastructure audit and architecture review
  • Server deployment, hardening, and administration (Linux, FreeBSD)
  • Network design, routing, and firewall configuration
  • Virtualization strategy and disaster recovery planning
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Security

Reduce risk and protect the organization — system hardening, access control, and security built on real USAID-project experience, not just theory.

  • Infrastructure and network security audits
  • System hardening and access/identity review
  • Backup and recovery posture
  • Security policy development
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Digital

Keep your organization's online presence reliable — hosting, DNS, and the sites that represent you, backed by the same infrastructure discipline as everything else.

  • Website hosting, DNS, and SSL/TLS management
  • Website maintenance, updates, and backups
  • Open-source stack migration and self-hosting strategy
  • Team training, documentation, and knowledge transfer
Self-HostingOpen SourceAutomation
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Ongoing Support

Technology Care

For organizations that want more than a one-time project — someone responsible for your technology, month to month.

Essential

For small organizations that need the basics covered reliably.

  • Monitoring and backup oversight
  • Security baseline and patch management
  • Documentation
  • Monthly health report
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Managed

The main offering — hands-on infrastructure, security, and support.

  • Everything in Essential, plus:
  • Server and network administration
  • Security management and remote support
  • Vendor coordination and regular reviews
Ask About Managed

Strategic

A fractional technology partner for organizations planning ahead.

  • Everything in Managed, plus:
  • Architecture and technology roadmap
  • Cloud migration and modernization projects
  • Quarterly planning and leadership reporting
Ask About Strategic

Pricing depends on your environment and scope — every engagement starts with a conversation, often a Technology Health Check.

Why Rob Lucien

What Makes Me Different

Proven Track Record

USAID project experience, enterprise deployments, and 20+ years of real-world IT delivery across multiple industries and continents.

Hands-On Expertise

I don't just consult from theory — I maintain a production homelab and actively run the systems I recommend. What I advise, I do.

Clear Communication

Technical expertise without the jargon barrier. Bilingual (English/French), with a track record of working with non-technical stakeholders.

Mission-Aligned

I work with nonprofits and community organizations at reduced or no cost. If your mission matters, your infrastructure matters to me.

Frequently Asked Questions

Have a question about working together? Here are the most common things people ask before starting an engagement.

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01.What types of organizations do you work with?

I work with small to mid-size businesses, MSPs, nonprofits, NGOs, schools, and startups — especially organizations that don't have (or need) a full-time IT department. I have particular experience supporting organizations operating in resource-constrained environments, including USAID-funded projects. Most engagements start with a Technology Health Check so we both know exactly what we're working with before committing to anything bigger.

02.Are you available for remote work or only on-site?

I work remotely by default and am comfortable with distributed teams and async collaboration. On-site engagements in the Greater Houston area and beyond are possible for projects that require physical presence — structured cabling, hardware deployment, etc.

03.Do you offer reduced rates for nonprofits?

Yes. Nonprofits and community organizations are a priority for me. I offer discounted rates and in many cases pro-bono work for mission-aligned organizations, particularly those focused on underserved communities, youth, or humanitarian work.

04.What does a typical engagement look like?

Most engagements start with a Technology Health Check — a fixed-scope assessment that gives us both a clear picture of what's working, what's at risk, and what to fix next. From there, work is either a one-time project (a migration, a redesign, a security hardening pass) or an ongoing Technology Care engagement, depending on what your organization needs.

05.Do you provide documentation and knowledge transfer?

Always. Documentation is not optional — it's part of every engagement. I believe in leaving organizations more capable than I found them. All configurations, procedures, and infrastructure decisions are documented and transferred to your team.

06.What's the difference between a project and Technology Care?

A project has a defined start and end — a migration, a redesign, a security hardening pass. Technology Care is ongoing: I'm the person responsible for your infrastructure month to month, so nothing falls through the cracks between projects.

Let's Solve Your Infrastructure Challenges

Whether you need a Technology Health Check or a complete infrastructure redesign — the first conversation is free. Let's find out how I can help.