Professional Experience

Leveraging open-source technologies, computer vision, and AI to transform sports data analysis and platform security.

• Deploy AI and open-source tools to enhance sports data analysis and security at scale
• Conduct data analytics within a distributed data warehouse environment, ensuring integrity and compliance
• Provide technical support to federations, leagues, clubs, coaches, referees, and players
• Implement cybersecurity measures safeguarding the integrity of digital infrastructure in a SaaS platform

• Diagnosed and repaired electronic equipment using advanced troubleshooting techniques and open-source tools
• Maintained and updated repair documentation, how-to guides, and team knowledge bases
• Managed customer relationships ensuring complete satisfaction with repair services
• One-stop maintenance & repair solution processing over 25,000 units per day

Certified Dell computer repair technician. Conducted comprehensive whole unit repairs addressing hardware, software, and security protocols. Managed IT parts inventory for a high-volume repair operation.

• Planned and installed structured network cabling for data and voice communications
• Installed and managed patch panels, server racks, and j-hook cable management
• Troubleshot, repaired, and upgraded existing LAN wiring systems

• Installed and configured client-server environments across Windows, Linux, and Mac systems
• Configured and maintained network and monitoring systems enterprise-wide
• Executed data backup and disaster recovery operations to protect sensitive USAID project data
• Managed IT inventory and maintained comprehensive support documentation
• Coordinated with vendors and providers for cost-effective, secure IT procurement

• Planned, installed, and maintained enterprise Windows and Linux servers for the Haitian Parliament
• Managed user accounts and implemented access control measures across all departments
• Configured, monitored, and maintained core network components for high-security government operations
• Utilized ServiceNow for ticketing, escalation, and help desk management
• Interconnected and supported remote branches ensuring secure communication with headquarters

Led a team of six IT engineers delivering comprehensive infrastructure solutions to NGOs and enterprises — including 11 USAID-funded programs.

• Designed and implemented secure network infrastructures for multiple organizations simultaneously
• Installed and configured servers: Active Directory, Windows Server 2008, Exchange, SharePoint
• Developed and enforced security policies protecting client data and systems
• Provided onsite, offsite, and phone support across a diverse enterprise client portfolio

Key clients: DAI/USAID (PSP, HRI, HMSME, DEED), WOCCU/USAID (HIFIVE), CNFA/USAID (MarChE), ARD/USAID (LOKAL), World Concern, and others.

Provided expert IT consulting and hardware solutions to clients — diagnosing issues, recommending appropriate solutions, and implementing tailored technology environments.

• Taught courses on Windows OS, Microsoft Office Suite, and internet usage to students
• Supervised computer lab operations ensuring all equipment was functional and available
• Assisted network technicians in installation, configuration, and maintenance of network systems